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LIFE

Crisis Intervention

for Adolescents

Here you will find more answers if you have any doubts

Registration

Registrations are accepted from professionals through the reception's phone number or e-mail : 

+41 (0)58 384 89 89 krisenintervention.jugendliche@pukzh.ch

 

This is followed by a preliminary interview in which the indication is checked and, if necessary, the admission procedure is determined.

When are we open?

Monday to Friday from 8.00 am to 12.00 am and from 13.30 pm to 17.00 pm

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For acute emergencies, the KANT Crisis, Clarification, Emergency and Triage Center is available around the clock at ++41 58 384 66 66 (after 5 p.m., a recorded message is left for you to forward to the doctor on duty).

Insurance & Fees

Treatment at the Crisis Intervention for Adolescents - Life is a mandatory service provided by health insurance companies for adolescents residing in the canton of Zurich.

Guidelines

  • Professionals can register by calling the reception or by e-mail: 
    +41 (0)58 384 89 89 krisenintervention.jugendliche@pukzh.ch


    For acute emergencies, the KANT Crisis, Clarification, Emergency and Triage Centre is available around the clock on +41 58 384 66 66 (after 17.00, a recorded message will be left for you to forward to the doctor on duty).

  • LIFE  offers a wide range of services, including i

    ​

    • Inpatient, day treatment, and outpatient services 

    • Integrated Psychiatric-Psychotherapeutic Treatment

    • Individual and group exercise, mindfulness, and emotion regulation therapies

    • Crisis and resource assessment

    • Somato-medical assessment and pharmacotherapy as needed

    • Structured daily and weekly schedule

    • Counseling of parents, relatives and relevant reference systems

    • Accompanied step-by-step reintegration

  • The average length of stay in LIFE is three months. On average, the first two weeks are spent as an inpatient, the next two weeks as a day patient and the last two months as an outpatient.

  • It aims to support young people 
    who are in a depressive crisis, 
    who are or may become suicidal
    with adjustment problems due to family, school or peer problems (disappointments, emotional injuries, bullying, etc.)
    with identity crises
    Symptoms that may be associated with a possible personality development disorder

  • Residence in the canton of Zurich is a prerequisite for admission.

    Exclusion criteria include acute suicidal tendencies without the ability to engage in meaningful dialogue, uncontrollable aggression and obvious addictions.

  • Yes, we encourage family involvement in the treatment process. Visiting hours and guidelines will be provided to family members to ensure a supportive and therapeutic environment for patients.

  • Absolutely. We provide comprehensive aftercare plans to help patients transition smoothly back into their communities. This may include outpatient therapy, support groups, medication management, and coordination with local mental health resources.

  • Yes, we understand the importance of supporting families. We offer support groups, educational programs, and counseling services specifically designed to assist family members in understanding and coping with their loved one's mental illness.

  • In addition to traditional therapies, we also offer alternative approaches such as exercise therapy. We also offer a range of group services and resource afternoons. These approaches can complement and enhance the overall treatment experience.

  • If you live in the canton of Zurich, you are covered by basic health insurance. For more information, please contact your health insurance company.

FAQ

For all patients & visitor's a few guidelines for a better environment at LIFE

N°1
Admission Process and Procedures

  • All patients must undergo the admission process, including medical assessment and evaluation, to determine the appropriate level of care.

  • Patients must provide accurate and complete information during the admission process.

  • Patients are expected to comply with the hospital's policies and procedures throughout their stay.

N°2
Safety and Security

  • Patients must adhere to safety guidelines and follow staff instructions regarding emergency protocols.

  • Possession, use, or distribution of weapons, illicit drugs, or other prohibited substances is strictly prohibited.

  • Patients should report any safety concerns or incidents to the staff immediately.

N°3
Confidentiality and Privacy

  • Patients' confidentiality and privacy will be respected and protected in accordance with legal and ethical standards.

  • Sharing personal information about other patients or staff is strictly prohibited.

  • Patients are expected to respect the privacy of others and maintain confidentiality within therapy sessions and group settings.

N°4
Respectful Behavior and Communication

  • Patients must treat all staff, fellow patients, and visitors with respect, dignity, and courtesy.

  • Verbal, physical, or sexual harassment, threats, or violence towards others will not be tolerated.

  • Patients should communicate their needs, concerns, and feedback in a respectful and constructive manner.

N°5
Visitation and Contact

  • Visitation hours and guidelines will be provided to patients and their families.

  • Visitors must comply with the hospital's visitation policies and guidelines.

  • Patients are responsible for informing the staff about approved visitors and coordinating visitation schedules.

N°6
Personal Belongings and Valuables

  • Patients are responsible for their personal belongings and valuables. The hospital is not liable for any loss or damage.

  • Prohibited items such as weapons, drugs, alcohol, and sharp objects are strictly forbidden within the hospital premises.

N°7
Medication and Treatment

  • Patients must adhere to prescribed medication schedules and follow treatment plans as directed by healthcare providers.

  • Unauthorized possession, sharing, or tampering with medications is strictly prohibited.

  • Patients should report any side effects or concerns regarding medications promptly to the healthcare team.

N°8
Smoking and Substance Use

  • Smoking is allowed with parental consent in some specific areas

  • Patients should abstain from substance use unless prescribed by healthcare providers and follow the prescribed guidelines.

N°9
Use of Electronic Devices

Patients are responsible for the appropriate use of personal electronic devices within the hospital, adhering to the designated usage areas and respecting others' privacy.

N°10
Discharge Process Communication

  • Patients will be discharged based on the treatment plan and recommendations provided by the healthcare team.

  • Patients and their families will receive information and support for the transition to aftercare and community resources.

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